Splitsville

I hadn't bowled in over ten years. I'm 64 and figured I'd go give it a try on my own since I had a double hernia operation back in September 2023 and I thought that would improve my ability to bowl. I showed up here yesterday and asked how much to bowl. What? $25 for 30 minutes? $50 for an hour? Outrageous but I figured since I was already here I paid for 30 minutes. I got up there and delivered my first ball and went down hard on one knee. There was gum on the bottom of my bowling shoe. Then I noticed there was several spots of dried gum on the lane where the balls come out. I changed shoes. They kept the clock running. While I managed to very very quickly bowl three games in the allotted 30 minutes I did not enjoy one second of it. Even with the different set of shoes my foot kept sticking on delivery. So EVERY ball I rolled I was expecting to be halted in my tracks and and pitching forward so I ended up delivering most balls from a mostly upright position. WHICH IS NOT HOW THE GAME IS PLAYED FOR MOST PEOPLE!! I pointed out the gum to the girl and she seemed very dismissive. Too expensive ($8.33 per game and I felt rushed the whole time) and a lousy experience on top of it. Lucky I didn't have to use the bathroom during that time. The restroom would have cost me about 83 cents a minute to do so and I would have lost out on bowling time.

I hope corporate reads this because this location and many of their locations are poorly ran by these greedy people. I feel bad for the employees and the people that come here to waste money for a terrible experience. They are severely understaffed due to not paying employees properly. Everytime we have visited it’s hard to get any service or help because the limited staff they have. They are overworked trying to keep up with everything. I have five kids and brought my wife so I thought to play in their arcade since there was a 4 hour wait for their bowling alley. We spent $186 for 6 play cards and half of the arcade is out of service! The games that were available cost “4 to 8 credits”which is $1 to $2, that is price gouging at its fullest at an arcade full of games that don’t work and really dirty because corporate can’t staff appropriately. Please pay your employees, hire more workers, stop worrying so much of your profit margins because you will lose customers because your service and product is really poor and you are roping off customers with the amount of costs for a poor experience. I don’t blame anyone but corporate and it needs to be corrected immediately! I will begin to build awareness for other victims until you start caring more about your customers and your employees instead how to gain maximum profits for a terrible experience to the people you are collecting from.

Fun place to come to for both adults and kids! The food and drinks are really good. Prices are fair staff is very nice! It’s an upscale bowling Alley. You can have the bumpers on for your kids and they come down when it’s not their turn. You can also win free games if you get a pink pin the the middle! Even really young kids can do it they have ramps to help them push the ball down the alley! Great idea for a date night as well